Effective Date: September 5, 2013
CF RAIL SERVICES COMMITMENT TO PRIVACY
“Personal information” is information that identifies you personally, either alone or in combination with other information available to us. Examples of personal information include your name, address, email address, credit card information, job applications, and the information you provide when you use one of our Sites to create an account or a personal profile.
Agreements Governing Your Use of Special Features and Password-Protected Areas of This Site
Some of our Sites include special features, such as licensed content or password protected areas, such as electronic statements.
What Personal Information Do We Collect Through Our Sites?
Information You Provide. We collect the personal information you knowingly provide (using your mouse and keyboard) when you use our Sites. The information we collect depends on how you use our Sites. For example, if you sign up to receive email communications from us, we collect your email address and any related information you provide. If you communicate with us using the “Contact Us” feature, we collect the information you provide.
Supplemental Information. From time to time, we may supplement the information you give us with information from other sources, such as information validating your address, information based on your zip code, or information about your business. We may also supplement the information you give us with information we collect from you through other CF Rail Services Web sites or other channels. For example, if you are a CF Rail Services customer, we may supplement the information you provide online with information you provide in your other business dealings with CF Rail Services.
Information Sent to Us by Your Web Browser. We collect information that is sent to us automatically by your Web browser. This information typically includes your IP address, the identity of your Internet Service Provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. An “IP address” is a unique number that is automatically assigned to your computer when you connect to the Internet. It is used to identify your computer’s “location” in cyberspace, so that the information you request can be delivered to you. If you use a dial-up connection or a connection that assigns dynamic IP addresses, your computer will be assigned a new IP Address each time you connect to the Internet. If, however, your computer is permanently connected to the Internet using a static IP address, the IP address assigned to your computer will generally be the same each time you use your computer. Although it does not identify you by name, we treat your IP address as your personal information.
Generally, we do not link the information provided by your browser to information that identifies you by name. You should know, however, that when you respond to an electronic communication you receive from us, for example, by opening an email, downloading images or clicking on a link in an electronic newsletter, your browser tells us that you (or someone using your email address) has done so. We use this information to improve our marketing efforts. In addition, we review our server logs – which contain visitors’ IP addresses — for security and fraud prevention purposes. If criminal activity is suspected, we may share our server logs and the personal information we have collected through this Site with the appropriate investigative authorities who could use that information to trace and identify individuals.
Cookies and Similar Technologies. We use “cookies” and other Web technologies in a number of ways. For example, we may use these technologies to:
collect information about the ways visitors use our Sites – which pages they visit, which links they use, and how long they stay on each page;
- to support the features and functionality of our Sites – for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits to our Sites;
- and to personalize your experience when you use our Sites.
Generally, the information we collect using these Web technologies does not identify you personally. If, however, you have created a user identity, for example, by signing up to use a password-protected area on one of our Sites, we may link the information we collect using Web technologies to other information that identifies you personally.
If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. You may also delete our cookies as soon as you leave a Site. Although you are not required to accept our cookies when you visit our Sites, if you set your browser to reject cookies, you will not be able to use all of the features and functionality of our Sites.
How Does CF Rail Services Use Your Personal Information?
Generally, we use the personal information we collect through our Sites:
- to provide the products, information and services you request;
- for security, credit or fraud prevention purposes;
- to provide you with effective customer service;
- to provide you with a personalized experience when you use our Sites;
- to display personalized advertising when you visit our Sites;
- to contact you with special offers and other information we believe will be of interest to you;
- to contact you with information and notices related to your use of our Sites;
- to invite you to participate in surveys and provide feedback to us;
- to better understand your needs and interests;
- to improve the content, functionality and usability of our Sites;
- to improve our products and services;
- to improve our marketing and promotional efforts; and
- for any other purpose identified in an applicable Privacy Notice or other agreement between CF Rail Services and you.
To Whom Do We Disclose Personal Information?
We may share the personal information we collect through our Sites as described below:
Our Service Providers. We share personal information with companies and organizations, including subsidiaries and other business entities controlled by CF Rail Services, that perform services on our behalf, for example, companies that provide Web site support services to us.
Business Transactions. CF Rail Services may decide, for strategic or other reasons, to sell, buy, merge or otherwise reorganize one or more of its businesses. A transaction of this type may involve the disclosure of personal information to prospective purchasers.
Business Transfers. Your personal information may be transferred to a company that has acquired the stock or assets of CF Rail Services or one of our business units, for example, as the result of a sale, merger, reorganization or liquidation.
As Described in a Privacy Notice. We reserve the right to disclose your personal information as described in any Privacy Notice posted on the Web page where you provide that information. By providing your personal information on that Web page you will be consenting to the disclosure of your personal information as described in that Privacy Notice.
As Described in a Click-Through Agreement. We reserve the right to disclose your personal information as described in any click-through agreement to which you have agreed.
We respect your right to make choices about the ways we collect, use and disclose your personal information. In some cases, we will ask you to indicate your choices at the time we collect your personal information. If you have created an account or a personal profile on one of our Sites, you may be able to update some or all of your privacy choices by changing the settings on your account settings or profile page.
How Can You Access, Update or Correct Your Personal Information?
If you have created an account or a personal profile on one of our Sites, you may be able to access and update some or all of your personal information on your account settings or profile page. In most cases, however, you will need our help. If you wish to access, update or correct your personal information, please contact us. We will respond to you within a reasonable time and within the time limits established by applicable law. We may ask you for additional information to verify your identity. In most cases, we will provide access and correct or delete any inaccurate information you discover. In some cases, however, we may limit or deny your request if the law permits or requires us to do so or if we are unable to verify your identity.
Although we take commercially reasonable measures to protect the confidentiality, integrity and security of your personal information, we cannot guarantee the security of your personal information. For this reason, we urge users to take every precaution to protect their personal information while using the Internet.
SSL Protection. When you login to use password-protected areas of our Sites, we require that a secure connection between your computer and our server be established. We use an encryption technology called Secure Socket Layers (SSL). A secure connection is maintained until you leave the secure area of the Site. Although we use SSL encryption to safeguard the confidentiality of personal information as it travels over the Internet, “perfect security” does not exist on the Internet and we cannot guarantee the safety of transmitting personal information over the Internet.
Password Protection. Certain areas of our Sites are password protected. You are responsible for maintaining the confidentiality of your passwords. We have the right to assume that anyone accessing one of our Sites using a password assigned to you has the right to do so. You will be solely responsible for the activities of anyone accessing our Sites using a password assigned to you, even if the individual is not, in fact authorized by you. If you have reason to believe that your password has been compromised or used without authorization, you must promptly change it using the functionality provided on the Site.
Links to Other CF Rail Services Web Sites
Links to Third-Party Web Sites
Our Sites are not directed at children under the age of 13, and we do not use our Sites to knowingly solicit personal information from or market to children under the age of 13. If we learn that someone under 13 has provided personally identifiable information through one of our Sites, we will use reasonable efforts to remove that information from our databases.
Special Notice for Visitors Who Access our Sites from Outside the United States
BY USING THIS SITE, YOU ARE CONSENTING TO THE COLLECTION, USE, AND TRANSFER OF YOUR PERSONAL INFORMATION IN OR TO THE UNITED STATES OR ANY OTHER COUNTRY IN THE WORLD.
Questions About Our Privacy Practices
- Send an e-mail to: email@example.com
- Write to us at:
Web Privacy Inquiries CF Rail Services
CF Rail Services Corporate Offices
425 N. Martingale Ave., 6th Floor
Schaumburg, IL 60173